Download dit programma dat wy hawwe boud om ús programma op te lossen?

Us kliïnten brûke PCAnywhere foar har stipeproblemen. Ik rin Vista - dus doe't ik ús lisinsearre kliïnt besocht te laden, waard my rap foldien mei in berjocht oer ynkompatibiliteit en it ynstallearder stoppe.

By it besykjen fan de Symantec-side hawwe se fansels it kompatibiliteitsprobleem mei in upgrade nei ferzje 12.1. De heak? Jo moatte $ 100 betelje foar de upgrade. Ik moat it hawwe, dat ik betelle de $ 100. $ 100 betelje foar in oanfraach om gewoan te wurkjen nei't jo de earste lisinsje earder betelle hawwe, is echt genôch om jo lilk te meitsjen.

No dat ik 12.1 oplaad haw, haw ik tonnen problemen mei. De app liket te draaien as ik yn Taakbehearder sykje, mar it finster is nergens te finen. En as ik it finster omheech krij, is it folslein leech. Ik begon te ûndersykjen nei it probleem yn 'e Symantec-forums. Ien opmerking dy't ik fûn wie in geweldich artikel oer de Symantec Autofix programma.

Hokker soarte softwarebedriuw skriuwt in programma dat problemen oplost dy't fan ynfloed binne op har orizjinele programma? Ik tink dat Symantec dat bedriuw soe wêze.

Hoi Symantec: As jo ​​witte wat it probleem is en hoe't jo it kinne reparearje, set de fix yn jo oarspronklik oanfraach!!!

Nei it ynstallearjen fan it Autofix-programma bliuwt PCAnywhere noch problemen. ik krimpe as ik in Symantec-programma brûke moat... Ik haw te lang oer har skreaun.

4 Comments

  1. 1
  2. 2

    If you are getting this consistently, try the following:

    – Launch sessioncontroller.exe – you will find this in the program install directory.
    – wait a few seconds
    – then double click and launch pcAnywhere (winaw32.exe)

    The blank screen is due to pcanywhere timing out waiting for sessioncontroller.exe to launch.

    This has been fixed in 12.5 – currently in Beta at http://betanew.altiris.com/BetaProducts/PCAnywhere125Enterprise/tabid/148/Default.aspx

    -abhijit

    • 3

      Ok, great… except that every .5 update (and some of the .1 updates) are a separate product line, requiring an additional purchase. For $200 (even with the $100 “upgrade” rebate), I expect my software product to work, out of the box, with no issues. Immediately. Not after waiting 6 months, or even after waiting for 30mb of updates from their LiveUpdate system… which, interestingly enough, only sees a portion of their installed software. Why doesn’t it update *all* of my Symantec software at once, instead of requiring 7 different LiveUpdate instances for 7 separate products from the same company?

      Back to my original gripe… why should I have to pay extra to acquire what should, at the very least, have been a patch released to users of 12.1, nevermind 12.0 (which didn’t work on Vista)?

Wat tinksto?

Dizze side brûkt Akismet om spam te ferleegjen. Learje hoe't jo kommentaargegevens ferwurke wurde.